Terms and Conditions - MGS Customer Portal

Customer Portal Terms and Conditions

Last updated: 4/11/2025

1. Eligibility

You must be a current customer of Mountain Generator Service. Account creation requires using the primary email address we have on file.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use of your account.

3. Use of Portal

The Portal is provided solely for accessing your generator service records, invoices, and related information. Any misuse may result in access termination.

4. Privacy

Your information is handled according to our Privacy Policy. We do not sell or share your personal data without consent, except as required by law.

5. Accuracy of Information

We strive for accuracy but are not liable for errors in billing or service records. Report discrepancies by calling (828) 475-8900.

6. Limitation of Liability

We are not liable for damages from Portal use, data loss, or outages. Use the Portal at your own risk.

7. Security

We apply reasonable safeguards to protect your data, but no system is 100% secure.

8. Modifications

We reserve the right to change these terms at any time. Updates will be posted here with the new date.

9. Contact

For questions, contact us at [email protected] or call (828) 475-8900.